Cleanshelf Supermarkets Limited, a leading Customer Service oriented retail chain, is excited to announce the opening of its 15th branch in Nairobi South B. This new addition to the Cleanshelf family is a testament to the company’s commitment to serving local communities and providing top-notch shopping experiences and quality products to its valued customers.
From its inception in 2002, Cleanshelf Supermarkets Ltd has been dedicated to offering a diverse range of high-quality products under one roof, tailored to meet its customers’ unique needs and preferences. The new Nairobi South B branch exemplifies this commitment, featuring a spacious layout, modern amenities, and a vast selection of goods catering to South B’s vibrant community and its surroundings.
“We are thrilled to open our doors in Nairobi South B and become a part of this vibrant community,” said Mr. Timothy Kihara, the Managing Director/CEO of Cleanshelf Supermarket. “This branch represents our dedication to providing convenient access to everyday essentials while maintaining our high service and product quality standards.”
During the grand opening, shoppers were treated to live entertainment, enticing food tastings, and exciting giveaways. Moreover, Cleanshelf Supermarkets partnered with its esteemed suppliers to offer exclusive deals and discounts, making the opening-day shopping experience truly special for all attendees.
As Cleanshelf Supermarkets continues to expand its physical store footprint, it remains equally committed to enhancing its online presence. The company’s user-friendly and intuitive website has garnered praise for its seamless shopping experience, providing customers with the convenience of shopping from the comfort of their homes.
In recognition of its excellence in integrating technology and providing top-tier customer service, Cleanshelf Supermarkets was recently honoured with the prestigious e-Commerce Award 2023 by the Kenya e-Commerce Awards. Cleanshelf e-commerce platform won the ‘Gold Winner’ Award for the ‘Best eCommerce Customer Service Team.’ The company was also awarded the ‘Bronze Winner’ award under the ‘Best Supermarket/Hypermarkets eCommerce Website.
“We are humbled to receive the e-Commerce Award 2023, which highlights our efforts to deliver a seamless and convenient online shopping experience. These awards are a testament to our relentless pursuit of innovation and commitment to meeting the evolving needs of our digitally-savvy customers,” said Mr. Kihara.
He added: “These awards further motivate us to continue striving for excellence as we grow both in the physical and digital retail domains.”
Cleanshelf Supermarkets extends its heartfelt gratitude to its loyal customers, dedicated staff and supportive suppliers, and partners for their continuous encouragement and trust. The company remains focused on its mission to provide unparalleled service and quality offerings, both through its growing physical store network and its user-friendly e-commerce platforms.
