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Gentle Care By BIDCO Africa Among ‘Substandard’ Hand Sanitizers Flagged by KEBS, Permits Withdrawn

The Kenya Bureau of Standards (KEBS) on Sunday 17th May 2020 announced it had withdrawn permits of use of the KEBS standardization mark on several substandard hand sanitizers currently in circulation in the Kenyan market after it carried out market surveillance and tests.

KEBS wishes to inform the public that its mandate entails consumer protection against substandard products that might be harmful to or compromise their health and safety.

The following brands of hand sanitizers  have been ascertained as not meeting the requirements of KS EAS 789; Kenya Standard specification for Instant Hand Sanitizers.

  • Alphax by Kings Palace
  • Clean Essentials by Virtuelle Products Ltd
  • G&L by Orange Pharma
  • Gentle Care by Bidco Africa
  • Lili by Kenbrands International Company
  • Msiri by Mafleva International Ltd
  • Shi shi  Natural by Shishi Naturals
  • Spotless Advanced by Havana East Africa Trading
Image: Gentle Care Hand wash 500ml
Source: copia.co.ke

KEBS has suspended Standardization Permits for the above brands which have been found not to meet the standards Consequently, the manufacturers of the said products are instructed to discontinue manufacturing or offering for sale the affected sanitizers.

The manufacturers are required to recall all the substandard sanitizers from the market and institute corrective actions whose effectiveness shall be confirmed by KEBS before the suspension of permits is lifted. 

KEBS shall then inform the public once the products have met the requirements of the Kenya Standards to ensure they are safe and of good quality.

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You can verify whether the S Mark permit on your product is valid by sending the code underneath the S Mark to 20023 (SM#Code) to get product manufacturing details.  If the details are different, report to KEBS Toll Free Number 1545 during official working hours 8.00AM to 1.00 PM and 2.00 PM to 3.00 PM, Monday to Friday

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