KCB Bank Kenya has launched a revamped mobile banking app designed to offer customers a faster, more secure, and user-friendly experience.
The upgraded platform introduces self-onboarding capabilities, enabling users to register and begin banking instantly from anywhere. Powered by artificial intelligence, data analytics, and a mini-app ecosystem, the app delivers personalised, future-ready banking services that align with KCB’s 2024–2026 strategy to provide market-leading financial solutions.
According to KCB Bank Director of Digital Financial Services Angela Mwirigi, the upgrade reflects the bank’s commitment to innovation and customer satisfaction. “We have listened to our customers, understood their needs, and invested in a platform that brings banking closer to them in the safest and most convenient way possible,” she said.
In the first quarter of 2025, the value of mobile loans disbursed by KCB grew by 28 percent to KSh 116 billion, representing over 309 million transactions, underscoring the growing trust in the bank’s digital platforms.
The app is now available on Google Play Store, Apple App Store, and HarmonyOS, with guidance for existing users on how to migrate.