Human Mobile Devices (HMD), a global leader in innovative smartphone technology, is taking a stand against counterfeit phones by educating consumers on key features to look out for when purchasing a new device.
The Growing Threat of Counterfeit Phones
In an era where counterfeit products are on the rise, HMD is reaffirming its commitment to protecting customers from substandard and potentially harmful fake phones. According to the Communications Authority, an alarming 30% to 40% of mobile phones in Kenya are counterfeit. These counterfeit devices are often sold through informal channels such as street vendors and unlicensed retailers, posing significant security risks. Criminals can easily breach these fake phones, accessing consumers’ personal data and compromising their safety.
Ensuring Authenticity: What Consumers Should Know
HMD is dedicated to ensuring customers experience the true value of genuine, high-quality devices that enhance human interactions. To support this initiative, the company has integrated an authenticity verification process into its products. For example, Nokia 105 phones come with a signature authenticity sticker that serves as a warranty in case of any issues.
“At HMD, we want our customers to experience the true value of genuine, high-quality devices that enhance human interactions. As part of our consumer awareness initiatives, our Nokia 105 phones come with a signature authenticity sticker that acts as a warranty in case of any issues,” remarked Gopher Ogembo, HMD Senior Business Manager – East Africa.
Steps to Avoid Counterfeit Phones
HMD, the official maker of authentic Nokia phones as well as HMD Pulse, HMD Skyline, and HMD Fusion smartphones, advises consumers to take simple steps to protect themselves from counterfeit products:
- Purchase from Authorised Retailers: Always buy phones from official and reputable stores.
- Verify the IMEI Number: Dial *#06# and cross-reference the number on the manufacturer’s official website.
- Inspect the Packaging: Ensure that the packaging is professionally sealed and free from tampering.
Collaborative Efforts to Combat Counterfeits
HMD is actively working with local authorities, customs officials, and retail partners to prevent counterfeit phones from entering the supply chain.
“As HMD, we are actively collaborating with local authorities, customs officials, and retail partners to prevent counterfeit phones from entering the supply chain,” added Gopher.
