Equity Bank has integration Western Union services into its digital channels. With the integration of Western Union services into Equity Mobile App and Equity Online, customers can now initiate transactions from virtually anywhere. Customers can send money directly to recipients’ bank accounts worldwide or opt for a cash pick-up transaction, with recipients able to collect the money from any Western Union Agent spanning more than 200 countries and territories.
By leveraging Equity’s digital channels, customers can effortlessly send funds using the Equity Mobile App or Equity Online, eliminating the hassle of traditional remittance processes. Moreover, recipients can conveniently receive funds by simply inputting the tracking number (MTCN) and relevant details on the app, with the option to deposit the received funds into their preferred Equity bank account.
This integration aligns with the Bank’s strategy of making banking a lifestyle and providing customers with convenience, freedom of choice, and control over their transactions. Equity Bank’s digital strategy underscores its commitment to safety and platform experience enhancement. By focusing on mobile technologies, internet, and artificial intelligence, the Bank aims to position banking as an integral part of customers’ lifestyles, offering unparalleled convenience and control.
The collaboration with Western Union will facilitate cross-border payments, connecting individuals with their loved ones across economies and geographies. This integration also enables millions of customers to conduct transactions quickly, conveniently, and reliably, 24/7.
