Sunday, October 25, 2026
  • About
  • Advertise
  • Careers
  • Contact
NewsTrendsKE
  • Business
  • Deals
  • Investments
  • Real Estate
  • Economy
  • OpEds
  • Lifestyle
  • Sustainability
  • Women in Business
  • Technology
    • Phones
No Result
View All Result
NewsTrendsKE
No Result
View All Result

Home » Technology » iSON Xperiences and Aistra Announce Strategic Partnership to Drive Artificial Intelligence (AI)-Powered Customer Experience (CX) Transformation

iSON Xperiences and Aistra Announce Strategic Partnership to Drive Artificial Intelligence (AI)-Powered Customer Experience (CX) Transformation

Queen Amber by Queen Amber
2 years ago
in Technology
Reading Time: 3 mins read
A A
Share on FacebookShare on TwitterShare on WhatsApp

iSON Xperiences
Download logo

iSON Xperiences (www.iSONXperiences.com), a global leader in AI- driven customer experience (CX) solutions with a presence in 22 countries, has announced a strategic partnership with Aistra, an AI Adoption company, focusing on automation and transformation solutions built around its proprietary AI Agents, MicroApps, and Process Acceleration technologies. 

Also Read

NCBA Bank

NCBA Urges Western & Nyanza Professionals to Turn Career Success into Lasting Wealth

23 October 2026
Glovo

Glovo Eyes Expansion Beyond Nairobi with KSh 10 Billion Investment as Online Orders Surge 40%

23 October 2026
Load More

This collaboration will enable iSON Xperiences to leverage Aistra’s advanced AI capabilities to accelerate digital transformation initiatives for their clients worldwide. The partnership spans multiple industries, including Telecom, BFSI, Fintech, Retail, E-commerce, Travel, Consumer Services, and Energy, among others. 

Key Focus Areas of the Partnership: 

  • AI-driven automation to enhance customer interactions and engagement 
  • Advanced predictive analytics for data-driven decision-making 
  • Seamless AI integration across industry-specific solutions 

“At iSON Xperiences, we are committed to redefining customer experience through innovation,” said Vitul Kwatra, CEO, iSON Xperiences. “Partnering with Aistra allows us to accelerate AI adoption and unlock new value for businesses by enhancing customer interactions and operational efficiency.” 

With its deep expertise in AI, automation, and digital intelligence, Aistra will collaborate with iSON Xperiences to develop AI-driven solutions that elevate customer engagement, reduce service friction, drive business growth, and enhance digital maturity to ensure long-term competitiveness. 

“This partnership represents a significant step forward in AI-led CX transformation,” said Eric Selvadurai, Co-Founder and Managing Partner, Aistra. “By combining our AI capabilities with iSON’s extensive client base and industry expertise, we are setting new benchmarks for AI-led and data-driven customer experiences.” 

Distributed by APO Group on behalf of iSON Xperiences.

For media inquiries, please contact: 
Aistra

Email: info@aistra.com 
Website: www.Aistra.com 

iSON Xperiences
Email: hello@isonxperiences.com  
Website- www.iSONXperiences.com

About iSON Xperiences: 
iSON Xperiences is a global leader in AI-driven Customer Experience solutions, empowering businesses with intelligent automation, data-driven insights, and digital transformation. With 22 countries, 18,000 professionals, and expertise across Telecom, BFSI, Healthcare, Fintech, Retail, and more, iSON drives business growth, efficiency, and CX innovation. With a strong presence in Africa, the Middle East, and India, iSON is redefining the future of customer experience. 

About Aistra: 
Aistra is an AI adoption company which builds products and solutions that Make AI Work for a variety of business processes and professional services. It develop and integrate AI technologies into workstreams enabling quantum leaps in productivity and effectiveness, while ensuring the necessary quality controls and compliances. 

Previous Post

World Bank’s South Sudan Economic Monitor Urges Swift and Sustained Reforms to Accelerate Economic Recovery and Inclusive Growth

Next Post

Egypt: President El-Sisi Meets the Prime Minister and the Minister of Petroleum and Mineral Resources

Related Posts

NCBA Bank
Investments

NCBA Urges Western & Nyanza Professionals to Turn Career Success into Lasting Wealth

23 October 2026
Glovo
Investments

Glovo Eyes Expansion Beyond Nairobi with KSh 10 Billion Investment as Online Orders Surge 40%

23 October 2026
ImpalaRugbyFloodlit
Sports

Safaricom sends KES 1 Million Sponsorship for 2026 Impala Floodlit Tournament

23 October 2026
Portable and Affordable Designed classroom by Georgia Fernandes, founder of Untamed Architecture and a student at Columbia University
Education

Scholarship Providers Join Forces to Simplify Access to Education Opportunities for Learners with Disabilities

23 October 2026
Glovo

Glovo Eyes Expansion Beyond Nairobi with KSh 10 Billion Investment as Online Orders Surge 40%

23 October 2026
ImpalaRugbyFloodlit

Safaricom sends KES 1 Million Sponsorship for 2026 Impala Floodlit Tournament

23 October 2026
Pink Polo Tournament

Mercedes-Benz Announced Official Car Sponsor of the Pink Polo Tournament

22 October 2026
From left: Liu Jia, Deputy Chief Representative Officer, ICBC Africa; Florence Wanja, Head of Business and Commercial Banking, East Africa, Stanbic Bank; Guo Haiyan, Ambassador of the People’s Republic of China to Kenya; Jonathan Muga, Head of Corporate and Investment Banking, Stanbic Bank Kenya; and Mo Yongnian, Chief Financial Officer, China Road and Bridge Corporation Kenya, pose for a photograph during Stanbic Bank Kenya’s Economic Outlook and RMB Business Ecosystem China Day celebration.

Stanbic Launches Direct China Payment System for Kenyan Businesses

31 July 2026
Absa Bank Kenya Consumer Banking Director Moses Muthui, Head of Digital Marketing & NextGen Seline Awuor, Marketing and Corporate Affairs Director Mwihaki Wachira, Affluent Banking Director Seema de Souza and Head of Card Payments Linda Kimani during the unveiling of one of its future-ready, digital-first card proposition, the Absa Visa Infinite Debit and Credit metal card.

Absa Bank Kenya Unveils Digital-First Visa Infinite Metal Card at 2026 Magical Kenya Open

23 February 2026
Portable and Affordable Designed classroom by Georgia Fernandes, founder of Untamed Architecture and a student at Columbia University

Scholarship Providers Join Forces to Simplify Access to Education Opportunities for Learners with Disabilities

23 October 2026
NewsTrendsKE

NewsTrendsKE

NewsTrendsKE: the business intelligence read for Kenya's decision-makers.

Follow us on social media:

  • About
  • Advertise
  • Careers
  • Contact

©2026 NewsTrendsKE.

No Result
View All Result
  • Business
  • Deals
  • Investments
  • Real Estate
  • Economy
  • OpEds
  • Lifestyle
  • Sustainability
  • Women in Business
  • Technology
    • Phones

©2026 NewsTrendsKE.

Go to mobile version